Electronic ticket issuance

Please note that in the United States, GOL issues electronic tickets through Sabre, Amadeus, Worldspan, Galileo, and Apollo Distribution Systems (GDS). Tickets may be issued by any travel agency with a Bank Settlement Plan (BSP) registration. Ticket sales on GOL's US website will only be available for purchases done directly by passengers. G3/127 tickets must only be used for domestic and international online GOL routes. Interline G3/127 tickets cannot be issued, meaning that segments on other airlines cannot be issued on G3/127 tickets. Please note that interline tickets are all tickets that contain a segment on a different airline, in addition to G3.

Flying GOL is always your best option

Segment tracking, price quotes, support and benefits program. Learn more about all the services and benefits that GOL brings to your trip.

  • GOL Commitment

    Thinking about everyone's health, we request the use of masks from May 10.

    We count on you to reinforce the measures taken by GOL with the travelers of your company.

    Learn more

  • GOL's Commitment

    The polícies for changing, cancelling and refunding tickets have been updated again.


    Attention: These rules are valid for specific periods of time and they alter the previously rules published before in this site, on the page Flight Changes and the ones described during the cancellation flow.

    Check the policies in effect during this period.

    Click here

  • Airpasses

  • Name Correction Policy

    Name Correction Policy

    Check the Name Correction Policy

    Learn more

  • Issuing ADMs

    Issuing ADMs

    Learn how ADMs are issued and settled.

    Check it out

  • GOL policy on flight changes

    GOL policy on flight changes

    Learn about our rules and procedures.

    Check it out


See the GOL customer service channels for travel agencies.


USA / Canada


1 855 862 9190


Other countries

Sales / Customer Service Center

+55 11 5504 4410