Fly with extra legroom, an exclusive overhead bin, priority check-in, and much more.
Snacks, sandwiches, meals, and beverages to make your trip even more pleasant.
A special class with extra comfort and exclusive benefits for your international flights.
See the fare rules to reschedule to an earlier flight with peace of mind.
An exclusive lounge where you can work or relax prior to boarding.
A free bus shuttle between the airports of Congonhas (CGH) and Guarulhos (GRU), for all GOL passengers.
You can weigh, label and check your baggage yourself by using the GOL kiosk at the airport.
For your peace of mind, you can use your phone to keep tabs on your loved ones while they travel.
Control your trip from the palm of your hand, and give more life to your time.
With our on-board entertainment and Wi-Fi you’ll see how time flies by.
Hold a reservation for 48 hours and take your time deciding about your trip.
Take your pet with you to enjoy an amazing destination.
Would you like to track a flight in real time? Search by flight number of segment.
Stay up to date with all rules for checked baggage and hand luggage.
See the options available for checking in, with step by step instructions.
Would you like change your flight? See the rules for cancelling, rescheduling, and requesting refunds.
Credit card, debit card, bank slip, or a funds transfer? Choose the best payment option for you.
A complete guide with all the benefits of flying with our partner airlines.
All you need to know about accruing and redeeming miles, as well as getting category upgrades.
Would you like to visit a new city before arriving at your final destination?
See all the content GOL has prepared to give you more peace of mind on your travels.
All boarding information for expectant mothers, overweight persons, people with disabilities, the elderly, and sick passengers.
Talk to GOL and ask questions about purchases, flight changes and much more.
Find the nearest GOL store or kiosk.
Check out the answers to questions about purchase, baggage, boarding and more.
Please note that in the United States, GOL issues electronic tickets through Sabre, Amadeus, Worldspan, Galileo, and Apollo Distribution Systems (GDS). Tickets may be issued by any travel agency with a Bank Settlement Plan (BSP) registration. Ticket sales on GOL's US website will only be available for purchases done directly by passengers. G3/127 tickets must only be used for domestic and international online GOL routes. Interline G3/127 tickets cannot be issued, meaning that segments on other airlines cannot be issued on G3/127 tickets. Please note that interline tickets are all tickets that contain a segment on a different airline, in addition to G3.
Segment tracking, price quotes, support and benefits program. Learn more about all the services and benefits that GOL brings to your trip.
We count on you to reinforce the measures taken by GOL with the travelers of your company.
Learn more
Attention: These rules are valid for specific periods of time and they alter the previously rules published before in this site, on the page Flight Changes and the ones described during the cancellation flow.
Check the policies in effect during this period.
Click here
Check the Name Correction Policy
Learn how ADMs are issued and settled.
Check it out
Learn about our rules and procedures.
See the GOL customer service channels for travel agencies.
agencia.inter@voegol.com.br