Fly with extra legroom, an exclusive overhead bin, priority check-in, and much more.
Snacks, sandwiches, meals, and beverages to make your trip even more pleasant.
A special class with extra comfort and exclusive benefits for your international flights.
See the fare rules to reschedule to an earlier flight with peace of mind.
An exclusive lounge where you can work or relax prior to boarding.
A free bus shuttle between the airports of Congonhas (CGH) and Guarulhos (GRU), for all GOL passengers.
You can weigh, label and check your baggage yourself by using the GOL kiosk at the airport.
For your peace of mind, you can use your phone to keep tabs on your loved ones while they travel.
Control your trip from the palm of your hand, and give more life to your time.
With our on-board entertainment and Wi-Fi you’ll see how time flies by.
Hold a reservation for 48 hours and take your time deciding about your trip.
Take your pet with you to enjoy an amazing destination.
Would you like to track a flight in real time? Search by flight number of segment.
Stay up to date with all rules for checked baggage and hand luggage.
See the options available for checking in, with step by step instructions.
Check the documents you need and enjoy your trip with peace of mind.
Would you like change your flight? See the rules for cancelling, rescheduling, and requesting refunds.
Credit card, debit card, bank slip, or a funds transfer? Choose the best payment option for you.
A complete guide with all the benefits of flying with our partner airlines.
All you need to know about accruing and redeeming miles, as well as getting category upgrades.
Would you like to visit a new city before arriving at your final destination?
See all the content GOL has prepared to give you more peace of mind on your travels.
All boarding information for expectant mothers, overweight persons, people with disabilities, the elderly, and sick passengers.
Talk to GOL and ask questions about purchases, flight changes and much more.
Find the nearest GOL store or kiosk.
Check out the answers to questions about purchase, baggage, boarding and more.
We have prepared this dedicated space for our parter travel agents.
Find relevant information, training and exclisive content that will help your sales take off.
Airpasses
The most pratical and economic way to fly.
Learn More
Check the Name Correction Policy
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Learn how ADMs are issued and settled.
Check it out
Learn about our rules and procedures.
See the GOL customer service channels for travel agencies.
Argentina
Sales
0810 266 3131
Customer Service Center
0810 266 3232
República Dominicana
1 888 751 9004
Uruguay
000 4019 0895
Groups soportegrupos.inter@voegol.com.br
General Support for Agencies agencia.inter@voegol.com.br
USA / Canada
Sales/Customer Service Center
1 855 862 9190
Other Countries
Customer service in Portuguese: 24 hours Customer service in English and Spanish: from Monday to Saturday from 08:00 to 22:00 (Brasília time)
Rate for international calls.
+55 11 3471 2973