Discover GOL's Loyalty Program, start earning miles and travel much more
In what ways can I accrue Smiles miles?
You can earn Smiles miles in the following ways:
- Travels
-
Segments are valid to upgrade category
Only Smiles counts flights flown for you to increase your category, including GOL flights redeemed with miles. The benefit is valid only for GOL flights. For international flights with partners issued by GOL's sales channels, two segments will be counted: the one operated by GOL and the one operated by the partner.
Domestic flights
Each R$ 1 is worth a certain amount of miles. The amount varies according to the tariff:
Max
Each R$ 1 = 3 milesPlus
Each R$ 1 = 2 milesLight
There is no accumulation of milesPromo
There is no accumulation of miles
Attention: If you purchased your ticket before 02/28/2019, click here to see the rules for earning miles.
International flights
Each R$ 1 is worth a certain amount of miles. The amount varies according to the tariff:
Premium Economy
200% of accumulated milesPlus
150% of accumulated milesLight
There is no accumulation of milesPromo
There is no accumulation of miles
Attention: If you purchased your ticket before 02/28/2019, click here to see the rules for earning miles.
Minimum floors leaving Brazil *
What is retroactive credit?
It is a facility of Smiles so that customers can request miles for flights already carried out. It works like this: if the customer forgot to inform his Smiles number at the time of ticket purchase or check-in, he can request the miles even after his flight. It can be by app, website or phone.
Information is required, such as: full name, locator, reservation number, airline, date of travel and boarding pass. The request deadline is up to 6 months after the trip and the miles are credited to the user's account according to the term of each airline
- Credit card purchases help you travel
-
Exchanging points purchased on your card is a simple way to earn Smiles miles and move up the category more easily.
1. Find out if your bank is a partner of the Smiles Program.
2. Consult your card rules and request the transfer to Smiles from the bank.
3. After earning miles, you can exchange them for travel and products
- Smiles Club
-
Join the club and receive miles instantly
Choose the payment plan and form that best suits you and start enjoying all the benefits.
With Clube Smiles, you earn miles every month, enjoy the best launch promotions, exclusive discounts on tickets and products at Shopping Smiles, in addition to booking free tickets, buying miles at incredible prices and receiving much more bonus when transferring miles.
Learn More About The Smiles Club
- Shopping Smiles
-
Buy products at Shopping Smiles using your credit card and earn more miles
Enjoy, as your purchases can help you move up the category faster.
See Shopping Smiles
- Traveling with partners
-
Just add your Smiles number at the time of purchase or check in, when flying with our airline partners and earn redeemable, eligible Smiles miles and segments to move up the category. In addition, it is also possible to redeem tickets to more than 900 destinations worldwide, with our partners.
In what ways can I accrue Smiles miles?
You can earn Smiles miles in the following ways:
- Travels
-
Segments are valid to upgrade category
Only Smiles counts flights flown for you to increase your category, including GOL flights redeemed with miles. The benefit is valid only for GOL flights. For international flights with partners issued by GOL's sales channels, two segments will be counted: the one operated by GOL and the one operated by the partner.
Domestic flights
Each R$ 1 is worth a certain amount of miles. The amount varies according to the tariff:
Max
Each R$ 1 = 3 milesPlus
Each R$ 1 = 2 milesLight
There is no accumulation of milesPromo
There is no accumulation of miles
Attention: If you purchased your ticket before 02/28/2019, click here to see the rules for earning miles.
International flights
Each R$ 1 is worth a certain amount of miles. The amount varies according to the tariff:
Premium Economy
200% of accumulated milesPlus
150% of accumulated milesLight
There is no accumulation of milesPromo
There is no accumulation of miles
Attention: If you purchased your ticket before 02/28/2019, click here to see the rules for earning miles.
Minimum floors leaving Brazil *
What is retroactive credit?
It is a facility of Smiles so that customers can request miles for flights already carried out. It works like this: if the customer forgot to inform his Smiles number at the time of ticket purchase or check-in, he can request the miles even after his flight. It can be by app, website or phone.
Information is required, such as: full name, locator, reservation number, airline, date of travel and boarding pass. The request deadline is up to 6 months after the trip and the miles are credited to the user's account according to the term of each airline
- Traveling with partners
-
Just add your Smiles number at the time of purchase or check in, when flying with our airline partners and earn redeemable, eligible Smiles miles and segments to move up the category. In addition, it is also possible to redeem tickets to more than 900 destinations worldwide, with our partners.
Smiles
The beginning of the journey
- Miles accrual on all GOL tickets and partner companies.
- Earning miles through points on your credit card.
- Exchange miles for travel, products and other services.
Smiles Prata
On the right track
Category applicable from 10,000 qualifying miles accumulated or 10 segments flown. Enjoy the benefits:
- 25% bonus on mileage accrual on all trips.
- 1 free checked baggage up to 23kg on GOL flights. ¹
- Free flight anticipation within 6 hours of the original trip.
- 3-year validity for redeemable miles.
Attention: The category must be valid when using the benefits, not when purchasing the ticket.
¹ Valid only for Smiles holder, not cumulative with baggage fare benefits
Smiles Ouro
A precious status
Category applicable from 18,000 qualifying miles or 18 segments flown. Enjoy the benefits:
- 2 free checked baggages up to 23 kg each, on GOL flights.¹
- Priority check in.
- Preferential boarding.
- 50% bonus on mileage accrual on all trips.
- Minimum accrual of 500 miles per ticket on GOL flights in Brazil.
- Validity of 4 years for redeemable miles.
- Free seat booking for you and your companions in the same Locator.
- 50% discount on purchases of GOL+ Conforto seats for you and your companions in the same Locator.²
- Free flight anticipation within 6 hours of the original trip.
- Differentiated 24-hour service channel, on 0300 115 7007.
- Access to GOL Premium Lounge at Guarulhos and Galeão airports, in domestic and international areas. One Gold member companion has also 50% off the reception counter price (not necessarily under the same reservation/locator code).
- 25% discount on the fare for access to the VIP Club Room at Brasília International Airport on international flights. Valid also for a companion.³
- 10% discount under the tariff for access to the Quito VIP Room (UIO), also valid for companions. Payment must be made directly at the lounge counter, by credit card or cash. You must identify yourself as a Gold customer presenting your card.⁴
Attention: The category must be valid when using the benefits, not when purchasing the ticket.
¹ Valid only for Smiles holder, not cumulative with baggage fare benefits.
² Subject to availability. The benefit is not valid for group rates and charters.
³ Payment must be made directly at the counter from the lounge, by credit card, debit card or cash. You must identify yourself as a Gold customer presenting your card.
⁴ 10% discount under the tariff for access to the Quito VIP Room (UIO), also valid for companions. Payment must be made directly at the lounge counter, by card credit or cash. You must identify yourself as a Gold customer presenting your card.
Smiles Diamante
The best status
Category applicable from 30,000 qualifying miles or 30 segments flown. Enjoy the benefits:
- One complimentary round trip ticket per year for an accompanying Diamond customer at the same locator. ¹
- Redeem up to 10 national segments per year, for 35,000 miles per segment/passenger, with GOL.
- 3 free checked baggages up to 23 kg each, on GOL flights. ²
- 100% mileage bonus on all your trips.
- 10-year validity for miles accumulated with GOL, partners and transferred from your bank.
- Free booking of common seat for you and your companions in the same Locator.
- Free GOL+ Conforto seats for you and your companions, in the same Locator, subject to availability.³
- Priority check in and preferential boarding for you and a companion.
- Priority in baggage withdrawal.
- Free flight anticipation for any time on the same day as the original trip, including companions in the same locator.
- Differentiated 24-hour service channel, on 0300 115 7007.
- Access to GOL Premium Lounge at Guarulhos and Galeão airports, in domestic and international areas. Benefit also valid for 1 companion (it is not necessary to be in the same locator).
- Free access with the right to a companion on international flights to the VIP lounges of the international airports of Brasilia (BSB), Quito (UIO), Carrasco (MVD), Silvio Pettirossi (ASU), Viru Viru (VVI) and Punta Cana (PUJ).
- Access to international VIP lounges of partner airlines: Air France / KLM in Paris (CDG), Amsterdam (AMS), Aerolíneas Argentinas in Buenos Aires (EZE).
- Reservation of tariffs for 48 hours, 5 free quotas during the year.⁴
Attention: The category must be valid when using the benefits, not when purchasing the ticket.
¹ Valid only for flights operated by GOL within Brazil and South America and only for purchases through GOL's sales channels. The courtesy ticket does not generate accumulation of miles or segments.
² Valid only for Smiles holder, not cumulative with baggage fare benefits.
³ This benefit is not valid for group rates and charters.
⁴ Valid only for reservations made through GOL's sales channels.