Medical certificate and other forms

Check required medical forms and rules for onboard equipment.

ACCESS MEDICAL CERTIFICATE AND OTHER FORMS


Visually impaired person (blind)

Check the documentation required for boarding with a guide dog.

ACCESS PERSON WITH VISUAL IMPAIRMENT (BLIND)


Hearing impaired person (deaf)

Do you need to travel with a hearing dog? Learn more about service and transportation.

ACCESS PERSON WITH HEARING DEFICIENCY (DEAF)


Person with permanent physical or motor disability

Learn how to travel with a wheelchair, crutches or a walker.

ACCESS PERSON WITH PHYSICAL OR PERMANENT MOTOR DISABILITIES


Person with intellectual or mental disability

Check information about medical certificate, discount for companion and other services.

ACCESS PERSON WITH INTELLECTUAL OR MENTAL DISABILITIES

 


Person with temporary reduced mobility

Assistance to immobilized people, newly operated and/or with other medical intervention.

ACCESS PERSON WITH TEMPORARY REDUCED MOBILITY


Pregnant

Information on preferred service, shipping documents and more.

ACCESS PREGNANT


Person aged 60 and over

Rules for boarding seniors with or without health problems.

ACCESS PERSON 60 YEARS OF AGE OR OLDER


Obese people

Discover how GOL can make your trip even more comfortable.

ACCESS PERSON WITH OBESITY

 


Emergency assistance

Discover the service that offers a discount on the rate in case of family death.

ACCESS EMERGENCY ASSISTANCE


See too

  • About GOL

    Discover the history of the airline that was born to give life to your time.

    ACCESS ABOUT GOL

  • Information

    From ticket purchase to post-trip: here you will find all the information you need to fly with peace of mind.

    ACCESS INFORMATION

  • Customer Service

    Do you want to ask questions about your flight or our services? Choose the service channel that best suits you and count on us.

    ACCESS CUSTOMER SERVICE