Medical certificate and other forms
Check required medical forms and rules for onboard equipment.
Visually impaired person (blind)
Check the documentation required for boarding with a guide dog.
Hearing impaired person (deaf)
Do you need to travel with a hearing dog? Learn more about service and transportation.
Person with permanent physical or motor disability
Learn how to travel with a wheelchair, crutches or a walker.
Person with intellectual or mental disability
Check information about medical certificate, discount for companion and other services.
Person with temporary reduced mobility
Assistance to immobilized people, newly operated and/or with other medical intervention.
Person aged 60 and over
Rules for boarding seniors with or without health problems.
Discover the service that offers a discount on the rate in case of family death.
Discover the history of the airline that was born to give life to your time.
From ticket purchase to post-trip: here you will find all the information you need to fly with peace of mind.
Do you want to ask questions about your flight or our services? Choose the service channel that best suits you and count on us.