Fly with extra legroom, an exclusive overhead bin, priority check-in, and much more.
Snacks, sandwiches, meals, and beverages to make your trip even more pleasant.
A special class with extra comfort and exclusive benefits for your international flights.
See the fare rules to reschedule to an earlier flight with peace of mind.
An exclusive lounge where you can work or relax prior to boarding.
A free bus shuttle between the airports of Congonhas (CGH) and Guarulhos (GRU), for all GOL passengers.
You can weigh, label and check your baggage yourself by using the GOL kiosk at the airport.
For your peace of mind, you can use your phone to keep tabs on your loved ones while they travel.
Control your trip from the palm of your hand, and give more life to your time.
With our on-board entertainment and Wi-Fi you’ll see how time flies by.
Hold a reservation for 48 hours and take your time deciding about your trip.
Take your pet with you to enjoy an amazing destination.
Would you like to track a flight in real time? Search by flight number of segment.
Stay up to date with all rules for checked baggage and hand luggage.
See the options available for checking in, with step by step instructions.
Would you like change your flight? See the rules for cancelling, rescheduling, and requesting refunds.
Credit card, debit card, bank slip, or a funds transfer? Choose the best payment option for you.
A complete guide with all the benefits of flying with our partner airlines.
All you need to know about accruing and redeeming miles, as well as getting category upgrades.
Would you like to visit a new city before arriving at your final destination?
See all the content GOL has prepared to give you more peace of mind on your travels.
All boarding information for expectant mothers, overweight persons, people with disabilities, the elderly, and sick passengers.
Talk to GOL and ask questions about purchases, flight changes and much more.
Find the nearest GOL store or kiosk.
Check out the answers to questions about purchase, baggage, boarding and more.
Bear in mind that they must be in good conditions and they must have a photo that allows the traveler identification.
If you are a citizen of any full member country or associated state of Mercosur (Argentina, Paraguay, Uruguay, Venezuela, Chile, Colombia, Ecuador and Peru), just present the original identity card or passport within the validity period.
Old IDs, laminated or in poor condition are not accepted.
Child IDs without a Birth Certificate are also not accepted.
Please note: Documents accepted electronically must be presented within the application in which they are provided. Screenshots and/or prints will not be accepted for boarding.
Check out the necessary information for the boarding of infants and children.
Important: all documents must be within the validity period, with the exception of the National Registry of Foreigners (RNE) for seniors over 60 years old.
If you are a citizen of a full member country or associated state of Mercosur, you just need to present your original identity card or passport within the period of validity.
If you are a foreigner from a country outside Mercosur (and also not from an Associated State), you must present your passport.
Important: all documents must be within the validity period, with the exception of the RNE for seniors over 60 years old.
Click here and check the rules of the destination country before travelling.
Check out which are the necessary documents for the boarding of infants and accompanied or unaccompanied minors.