Fly with extra legroom, an exclusive overhead bin, priority check-in, and much more.
Snacks, sandwiches, meals, and beverages to make your trip even more pleasant.
A special class with extra comfort and exclusive benefits for your international flights.
See the fare rules to reschedule to an earlier flight with peace of mind.
An exclusive lounge where you can work or relax prior to boarding.
A free bus shuttle between the airports of Congonhas (CGH) and Guarulhos (GRU), for all GOL passengers.
You can weigh, label and check your baggage yourself by using the GOL kiosk at the airport.
For your peace of mind, you can use your phone to keep tabs on your loved ones while they travel.
Control your trip from the palm of your hand, and give more life to your time.
With our on-board entertainment and Wi-Fi you’ll see how time flies by.
Hold a reservation for 48 hours and take your time deciding about your trip.
Take your pet with you to enjoy an amazing destination.
Would you like to track a flight in real time? Search by flight number of segment.
Stay up to date with all rules for checked baggage and hand luggage.
See the options available for checking in, with step by step instructions.
Check the documents you need and enjoy your trip with peace of mind.
Would you like change your flight? See the rules for cancelling, rescheduling, and requesting refunds.
Credit card, debit card, bank slip, or a funds transfer? Choose the best payment option for you.
A complete guide with all the benefits of flying with our partner airlines.
All you need to know about accruing and redeeming miles, as well as getting category upgrades.
Would you like to visit a new city before arriving at your final destination?
See all the content GOL has prepared to give you more peace of mind on your travels.
All boarding information for expectant mothers, overweight persons, people with disabilities, the elderly, and sick passengers.
Talk to GOL and ask questions about purchases, flight changes and much more.
Find the nearest GOL store or kiosk.
Check out the answers to questions about purchase, baggage, boarding and more.
We know that you care about the safety and well-being of your loved ones, we have created a special service for minors traveling unaccompanied and for those you love. With Fly Together Accompaniment, these customers will have assistance of our collaborators from the beginning to the end of his trip, so that you can have peace of mind throughout his journey.
US 50 Per leg and per person
US 120 Por trechos e por pessoa
Domestic Flights
Internacional Flights
Hiring the accompaniment service is mandatory for children and teenagers aged 8 years to uncompleted 16 years old. GOL does not transport unaccompanied minors who are under 8 years of age.
The assistance guarantees that Customers with the service will be accompanied at all stages of the trip, including in cases of flight delay. It is under constant supervision by the airport and crew team, but monitoring is not exclusive. When boarding, he is welcomed and taken to the aircraft. On the plane, it is accommodated and is the responsibility of the cabin chief. Arriving at the destination, a member of GOL's Airports team accompanies our Client to a person in charge at the arrival airport.
If you are the father, mother or legal guardian of a minor aged between 08 years to 15 years and 11 months who needs to travel unaccompanied by domestic air, provide the valid documents for boarding. The minor must travel with:
• Authorization of either parent or legal guardian, through public deed or private document with notarized signature. An authorization from the Juvenile Court or a valid passport containing the express authorization for the minor to travel abroad unaccompanied may also be presented (authorization valid also for domestic travel - Resolution 295 CNJ);¹
• Valid personal identification document, such as a passport, Identity Card (RG) or Birth Certificate; ²
• Unaccompanied Minor Travel Authorization Protocol completed in 3 copies.
For Customers over 16 years old, check the valid documentation at: Documents for Traveling by plane
*¹If there is no expiration date on the authorization of the parent/legal guardian, consider two years from the date of issue.
*²The Identity Card and Birth Certificate can be both originals and certified copies.
Children and teenagers from 08 years to 17 years and 11 months can travel unaccompanied to other countries with:
• Valid personal identification document, such as a Passport or Identity Card (only for MERCOSUR countries);
• Authorization in duplicate from both parents or legal guardians, with photo of the child (optional), expiration date³ and notarized signature for authenticity or similarity. A judicial authorization (compulsory in two copies) or a valid passport containing, on the identification page, the authorization for unaccompanied international travel may also be presented;
*³If there is no expiration date on the authorization of the parent/legal guardian, consider two years from the date of issue.
Include the Travel Companion service as you’re purchasing your ticket, and offer your loved one an even more peaceful trip.
PURCHASE TICKET
If the ticket for the person who is traveling alone has already been purchased, you can still get the Travel Companion service under “My Reservations” and monitor every stage of the trip.
MY RESERVATIONS
Other options: If you prefer, the service can also be hired directly at GOL's service counter at the airport. Take advantage of GOL's easiness and stay calm following the trip of who you love. Check the rules of transportation of passengers with special medical conditions such as recently operated, with physical or intellectual disabilities or in any circumstance that requires accompaniment during the flight.
Check the rules of the unaccompanied minor.
Want to learn more or have any questions? Read the rules carefully and understand everything you need to know about Voe Junto
Voe Junto Accompaniment is available to customers who have contracted the tracking service. The acquisition is mandatory for customers between 08 and 15 years and 11 months.
In the event of any operational irregularity, such as flight cancellation or delay, which may impact the customer's trip, GOL contacts the person in charge indicated at the time of acceptance, to verify the best accommodation for the customer. If there is a need to change flights, our team will provide all necessary support and accompany you until the end of the trip.
Questions and service suggestions are received by the GOL Customer Relationship Center.
This service does not replace passengers who, due to legal or medical reasons, need to be accompanied.
Contracting this service does not supply any documents required by the Company for boarding authorization.
The wristband is for the personal use of the passenger for whom the service was purchased and is non-transferable. Once locked, it cannot be reused.
GOL employees are responsible for accompanying the passenger to the aircraft. During the flight, it is under the responsibility of the cabin chief. Upon arrival, a member of GOL's airport team greets you and takes you to a supervisor. Monitoring is not done by an exclusive or dedicated contributor.
This service is not available on flights to or from Caracas.
If your flight is to or from Aruba, please check the required documents for unaccompanied minors. Contact the Aruba Consulate for detailed information.
The service is not available for connecting flights and stopover.
For flights to or from Costa Rica, it is necessary to check the documentation required for unaccompanied minors. For more information, the Migration body (Dirección General de Migrácion y Extranjería) provides information on the procedure and its requirements on its website.