Failure to show up for boarding – No-show
Not arriving in a timely manner at check-in1 or at the boarding gate2 is considered a no-show.
When this happens, the passenger must pay a fee based on the specific fare rule. Additionally, a no-show
will result in the cancellation of all subsequent segments in the specific reservation.
In order to avoid hassles, always try to cancel those reservations you will not use in advance.
In case the passenger reschedules to a new flight, he or she will have to incur potential fare differences, if any, both as a result of price increases and a lack of availability of the same fare type for the new flight.
- Airport fees will be refunded and are not considered when calculating fines.
- For flights purchased 7 or more days before the boarding date, passengers may cancel a ticket purchase at no cost, as long as they do so within 24 hours of receiving their confirmation. In all other cases, passengers may request to cancel their flight and receive credit or a refund. Fees may apply, depending on the selected fare rule.