There are several ways to check in for your flight with GOL.

Website, smartphone, self-service kiosk, Twitter... There are many ways you can check in for your GOL flight other than at the airport counter. Save time with any of these options! Remember to always arrive at the airport ahead of time. If you are flying on a domestic flight and don’t have bags to check, arrive at least 40 minutes before your flight. If you have bags to check, arrive at least one hour before your flight. If you are flying on an international flight, arrive at least 2 hours before your flight.

Note

On domestic segments flying out of the airports of Brasília (DF), Galeão (RJ), Guarulhos (SP) and Congonhas (SP), passengers should complete the check-in at a self-service kiosk or at a customer service counter at least 40 minutes before the departure time for the flight.

 
 
 

Checking in on the website

  • Click on “Check-in”;
  • Enter your locator (reservation) code, CPF number, Smiles number or first and last name.
  • Enter your ID document number;
  • Select your seat for the flight;
  • Print your boarding pass on your home printer or at the GOL self-service kiosks at the airport.
 
 
 

Checking in using your smartphone

  • Download the free GOL app;
  • Enter your locator (reservation) code, CPF number, Smiles number or first and last name.
  • Enter your ID document number;
  • Select your seat for the flight;
  • Enter your Smiles number, if you have one, to accrue miles;
  • At the boarding gate, present your electronic boarding pass by displaying it on your device’s screen.
 
 
 

Checking in using a self-service kiosk

  • Find a GOL self-service kiosk at the airport;
  • Enter your locator (reservation) code, CPF number, Smiles number or first and last name.
  • Enter your ID document number;
  • Select your seat for the flight;
  • Print your boarding pass at the self-service kiosk.
 
 
 

Checking in on Twitter

  • Follow GOL’s official Twitter account (@VoeGOLoficial) and tweet a message with #checkinGOL.
  • You will receive a private message requesting the locator code for your ticket. You will then be asked to confirm your personal information and select your flight preferences on a secure page.
  • If you are a Smiles member, you can enter your Smiles number to accrue miles.
  • You will then receive your boarding pass with its QR code on your mobile phone and you’ll be ready to fly.

To learn more about checking in on Twitter, click here.

 
 
 

Checking in at GOL check-in counters at the airport

  • At the check-in counter, you must present your RG card, driver’s license, professional ID card or passport. For international flights, you must present your passport. If you are travelling to a Mercosul member country, you may use your Brazilian ID card (RG) instead of a passport. Do not forget to bring your e-ticket locator (reservation) code or the printed ticket.
  • Baggage, should you have any, must be checked at the check-in counter. Baggage will be weighed, tagged and transported to the aircraft.
  • At the end of the check-in process, you will receive your boarding pass. The boarding pass will give you access to the boarding area and the aircraft.

You can check your bags yourself using the Express Baggage service at the following airports: Congonhas (São Paulo), Santos Dumont (Rio de Janeiro), Florianópolis (Santa Catarina) and Goiânia (Goiás). Click here for more information.

Locator (reservation) code

After purchasing your ticket, you will receive your locator code. This code identifies your reservation and will also be on your boarding pass. It’s important to have your locator code on hand, as it will be required at check-in.

Your boarding pass, which will look similar to the one below, contains information about your flight and is issued after you check in.

You must always have your boarding pass on hand when traveling by plane.

Your boarding pass will only be issued after you check in, whether you check in using a self-service option or at a GOL check-in counter at the airport.

Below you can find a few examples of the boarding passes issued through each channel:

Website
and printable version​

modelo de cartao emitido pelo site

Counter
and
​Kiosk

modelo de cartao emitido pelo totem

Kiosk

modelo de cartao emitido pelo balcão

Counter

Mobile

modelo de cartao emitido pelo site mobile

M-site

modelo de cartao emitido pelo app

App

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