Wherever you are, there's an easy and convenient way to check in using our digital channels: the GOL website, GOL app, and self-service kiosk. If you prefer, you can also go to the customer service counter at the airport.
Don’t wait until the last minute! Choose the option you prefer, see how easy it is to check in, and check in for your flight now!
Even when you need to check bags, you are able to anticipate your check in to expedite your trip.Understand how by clicking here.
Locator (reservation) code
After buying your ticket, you'll receive a 6-digit code that is always composed of letters and numbers. This is your locator (reservation) code. This code identifies your reservation and will also be on your boarding
pass. It’s important to have your locator code on hand, as it will be required at check-in.
Remember to always arrive early:
Are you traveling with just carry-on baggage?
Are you checking baggage?
The airport check in service is available between 3 hours and 1 hour before the flight. If you need to check baggage, we recommend early arrival to avoid queues and crowds.
For check in at airports, via totem or counter, passengers must pay attention to the following service hours:
• National and international flights: service available between 3 hours and 1 hour before the flight departure.
• Flights to/from the United States operated by GOL: service available between 3 hours and 1 hour before the flight departure.
For online check in, via website or app:
• National and international flights: check in available between 48 hours and 1 hour before the flight departure.
• Flights to/from the United States operated by GOL: check in available between 24 hours and 1 hour before the flight departure.
Passengers may check in online 48 hours before the departure time of the flight. This option is available for all regular flights operated by GOL, except for flights to or from Paramaribo (PBM) or Punta Cana (PUJ). It is also not available to passengers who are not Brazilian citizens.
If you have baggage to check, please arrive at the airport with a valid photo ID at least:
If you have carry-on baggage only, you may proceed directly to the boarding gate:
After checking his or her baggage (if applicable), the passenger must be present at the boarding gate with a valid photo ID at least:
Expectant mothers may use intelligent check-in, provided they follow certain procedures. Click here to find out more:
Should you need to complete the responsibility declaration form, please click on the link above to speed up the boarding process.
This service is not available to: