Fly with extra legroom, an exclusive overhead bin, priority check-in, and much more.
Snacks, sandwiches, meals, and beverages to make your trip even more pleasant.
A special class with extra comfort and exclusive benefits for your international flights.
See the fare rules to reschedule to an earlier flight with peace of mind.
An exclusive lounge where you can work or relax prior to boarding.
A free bus shuttle between the airports of Congonhas (CGH) and Guarulhos (GRU), for all GOL passengers.
You can weigh, label and check your baggage yourself by using the GOL kiosk at the airport.
For your peace of mind, you can use your phone to keep tabs on your loved ones while they travel.
Control your trip from the palm of your hand, and give more life to your time.
With our on-board entertainment and Wi-Fi you’ll see how time flies by.
Hold a reservation for 48 hours and take your time deciding about your trip.
Take your pet with you to enjoy an amazing destination.
Would you like to track a flight in real time? Search by flight number of segment.
Stay up to date with all rules for checked baggage and hand luggage.
See the options available for checking in, with step by step instructions.
Would you like change your flight? See the rules for cancelling, rescheduling, and requesting refunds.
Credit card, debit card, bank slip, or a funds transfer? Choose the best payment option for you.
A complete guide with all the benefits of flying with our partner airlines.
All you need to know about accruing and redeeming miles, as well as getting category upgrades.
Would you like to visit a new city before arriving at your final destination?
See all the content GOL has prepared to give you more peace of mind on your travels.
All boarding information for expectant mothers, overweight persons, people with disabilities, the elderly, and sick passengers.
Talk to GOL and ask questions about purchases, flight changes and much more.
Find the nearest GOL store or kiosk.
Check out the answers to questions about purchase, baggage, boarding and more.
The FREMEC is a document that can make life easier for travelers who have special medical needs. With it, you no longer have to present a medical report every time you travel, you simply show your personal ID when you board. Passengers with chronic and stable medical conditions are eligible for a FREMEC card.
FREMEC cardholders should notify GOL immediately any time their medical condition changes or worsens.
Please note: The card is only available to people with stable chronic medical conditions. Please note that the FREMEC card cannot be issued for children under the age of 2 (two).
Download fremec form
To request a reservation for a companion, the FREMEC travel form must be completed for each trip. Click here to download the form.
If the passenger already has a FREMEC card with another airline, it is not necessary to file a new request. However, the passenger must provide a document verifying that the card has been approved or issued, as well as the travel request form, at least 72 hours prior to boarding.