One complimentary one-way or round-trip ticket per year for a companion traveling under the same reservation/locator code as the Diamond customer. The complimentary ticket is only valid for flights in Brazil and other South American destinations operated by GOL. The free ticket is not eligible for accrual of milles nor segments for upgrade.
To obtain this ticket, the Diamond customer must enter his or her Smiles number when purchasing a ticket on the GOL website. The complimentary ticket allowance is one ticket per calendar year.
For example, if the customer is upgraded to the Diamond category in November, he will be entitled to one complimentary ticket from November to December of that same year and another one from January to December the following year.
Should the passenger be downgrade on March 31 and not have used the complimentary ticket during that year, he will lose it.
Passengers using the complimentary ticket may not change to a reservation different than that of the Diamond customer.
Complimentary tickets may not be changed or cancelled. Should the passenger cancel the complimentary ticket or not arrive in time to board the flight, the complimentary ticket will be deemed used and no longer be available to the Diamond customer.
Click here for all information and rules regarding the issuing of complimentary tickets.